Returns & Refunds

Returns & Refunds Policy

We want you to be completely satisfied with your purchase. If you're not happy, we're here to help.

Return Window

You have 30 days from the date of delivery to return an item.

Eligibility

• Items must be unused and in their original packaging.
• Supplements must be unopened and sealed.
• Sale items are not eligible for return.

How to Return

Email us at velrixy.support@gmail.com with your order number and reason for return. We'll guide you through the process.

Refunds

Once your return is received and inspected, we'll notify you of the approval. Approved refunds are processed within 5–7 business days to your original payment method.